Privacy Policy

Effective Date: 1 December 2025

Introduction

At SimbaSteel, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from www.simbasteel.com. By using our website, you agree to this policy.

Information We Collect

• Name

• Email address

• Phone number

• Billing and shipping address

• Company name (if provided)

• Order history and purchase details

• Device information such as IP address,
browser type, operating system, pages visited, referring website and visit timestamps.

 

Payment information is processed securely by our payment providers. SimbaSteel does not store your full credit card details.

How We Use Your Information

• Process and deliver orders

• Respond to enquiries

• Improve our products and services

• Improve website performance

• Prevent fraud and maintain security

• Comply with legal obligations

• Send marketing emails if you opt in.

Shopify Platform

Our store is hosted by Shopify Inc., which provides the eCommerce platform that enables us to sell our products and services. Your information may be stored through Shopify's secure infrastructure.

Cookies & Tracking Technologies

We use cookies and similar technologies to maintain shopping cart functionality, remember preferences, analyse website traffic, improve user experience and support marketing.

Analytics & Advertising

We may use Google Analytics, Google Ads, Meta Pixel and Shopify Analytics to measure website performance and advertising
effectiveness.

Sharing Your Information

We may share information with Shopify, payment providers, shipping providers, analytics providers, marketing providers and authorities where required by law. We do not sell your personal information.

Data Security

We use reasonable safeguards to protect your information. However, no internet transmission or electronic storage method is completely secure.

Data Retention

We retain personal information only as long as necessary to fulfil orders, provide support and comply with legal obligations.

Your Rights

Depending on your location, you may have the right to access, correct, delete or request information about your personal information.

Third-Party Websites

Our website may contain links to external websites. We are not responsible for their privacy practices.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

Contact Us

SimbaSteel

Email: info@simbasteel.com

Website: www.simbasteel.com